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Job Detail


Network Consulting Engineer


Remote, CO

Posted on Mar 12, 2018

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GDH Consulting is seeking candidates for a remote Network Consulting Engineer position. 



Monitor the status of the cDVR best of breed systems.

Create an incident when a failure or material anomaly is detected and incident resolution activities will be started.

Provide Tier 2/3 technical reactive support for troubleshooting and Root Cause Analysis (RCA) effort.

Configuration Management: back up and store the configuration of cDVR.

Monitor cDVR best of breed systems availability and will provide periodic availability reports to Customer.

When incidents occur, verify that availability features have operated as designed.  Initiate an investigation through the problem management processes.

Monitor key cDVR best of breed systems resource utilization metrics, and will provide periodic reports to Customer.

Alert Customer promptly of any observed spikes or anomalies.

Provide trend analysis and capacity increase recommendations.

Create, review and validate MOPs for upgrades or change.

Perform change events that are under Cisco’s responsibilities.

Work with Customer in the development of a coordinated release management schedule and strategy which organizes testing and releasing across the entire system.

Provide the release management activities required to validate cDVR best of breed system software releases which are required to address material cDVR best of breed system issues, prior to deploying them into production via the change management process.

Lead the testing of such releases on a functionally-similar cDVR best of breed systems located on mutually-agreed customer premises.

Provision of test systems are not included in this operate services proposal, and must be provided separately.


Minimum Qualifications

·        B.S. / B.A. or equivalent experience.

·        Cisco CCNP certification or equivalent knowledge.

·        3+ years of professional experience in technical support, and/or hands on installation in the cDVR, Linux and VMWare environment.

·        Must have practical knowledge and understanding of technical support and on-site installation and configuration, including following defined procedures and filling in required testing and installation reports.

·        Able to demonstrate expertize in Linux, VMWare and Syslog

·        Excellent troubleshooting skills

·        Exemplary written and communication skills

·        Strong listening skills

·        Ability to participate as a team member

·        Ability to clearly communicate technical concepts


Preferred skills:

Kubernets, Openshift (Container Mgmt), Docker, KAFKA, Elk (Elastic search, Log Stash, Kibana) and Sensu

GDH Consulting, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran’s status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.