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Job Detail


Systems Engineer Senior


Lincolnshire, IL

Posted on Apr 12, 2018

Seeking an Engineer capable of supporting both Voice and Network/Data.

Title: Sr. Voice/Network Engineer

Sr. Voice/Network Engineer will be supporting enterprise voice and data technologies with a focus on voice services including Cisco CUCM, CME, Microsoft Skype, 8X8, Sonus, and InContact Contact Solutions. Participating in architecture design, requirements gathering, planning, implementation, testing and troubleshooting. Telephony system maintenance, upgrades, and security patching as required while following change management process. Ensure voice and data services meet or exceed enterprise performance and availability objectives. Responsible for troubleshooting and configuring multi-vendor telephony solutions including Unity Connection, Emergency Responder, H.323 Gateways, SIP, SBCs.
Engineer should be capable of supporting voice technologies end to end including routing and firewalls that the flow may traverse.

Other responsibilities will include support of the network infrastructure including Zebra MPLS and DMVPN networks routing the VoIP services. Partnering with external vendors in support of VoIP and network environments and resources. This senior role will also provide guidance and training to L2 resources. Development of documentation, process and procedures for global network team.

Minimum Qualifications:
Bachelors degree and 6 years experience in Cisco VoIP solutions
Cisco CCNP
Provide on-site and on-call 24x7 support as needed in Lincolnshire, IL HQ and nearby offices
Hands-on experience with Cisco Call Manager and Unity - CUCM 8.6+, Cisco Emergency Responder, Cisco voice router and SRST call routing.
Experience with VoIP Technologies such as H.323, SIP, MGCP gateway configuration.
Skype for Business
Proficiency with troubleshooting voice infrastructure including MPLS and DMVPN WAN
VoIP QoS on MPLS, DMVPN and Firewalls
Ability to communicate complex technical concepts clearly to peers and management

Desired Qualifications:
Cisco CCVP
Cisco CCIE R&S
Cisco ASA and FirePower configuration for VoIP including VoIP bypass or trust

• Cost Center Number: 14019
• Position Title(s): Network Engineer - Advanced
• End date or assignment duration: - Contract to hire - will make our decision within 90 days
• Will there be a cushion added for overtime work, if so, what percentage? 10%
• Will the PO need to be padded for expenses, if so, what percentage? Not needed
• 1st day reporting details (what door to go to, what time to arrive, who to ask for): Feb 12 (or earlier if possible) go to 3OP ask for Ivan Hernandez
• Work Schedule: 8-4
• Work order owner: Ivan Hernandez
• Timecard approver: Ivan Hernandez

GDH Consulting, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran’s status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.